01
Website AI chat
An embeddable chat that answers from your business knowledge, asks qualification questions, and saves the conversation.
Customer reaches out. Converzaq uses your business knowledge, qualifies the enquiry, and leaves your team the summary and next step.
WHY IT MATTERS
The first conversation decides whether the job is still there.
A leak call after hours, a website question during a job, or a patient asking for a time — if nobody answers, the opportunity often moves on. Converzaq takes that first conversation and turns it into a lead your team can act on.
- PhoneInbound calls
- WebsiteChat on your site
- One brainShared knowledge
One AI employee for the conversations you already get
Website chat and phone share one business brain, then land in the same lead inbox.
02
AI phone agent
Answers inbound calls, handles the questions your knowledge covers, and leaves a transcript summary for the team.
03
Qualified leads
Name, contact, service, urgency, score, and the recommended next step — without a heavy CRM.
FEATURES
What the front office actually does.
- Website AI chat
- AI phone answering
- One shared business brain
- Industry-specific qualification
- Lead capture and scoring
- Conversation summaries
- Booking requests when enabled
- Human handoff
HOW IT WORKS
From your business knowledge to a live conversation.
Connect the business, train one knowledge layer, connect website chat and phone, test it, then go live. The AI handles the first conversation. You keep control.
01
Train the business brain
Add your website, services, hours, policies, service area, and the questions you want asked.
02
Connect website and phone
The same knowledge answers website chat and inbound calls.
03
Your team stays in control
Every conversation becomes a summary, a score, and a next step. You can take over when a person should decide.
Service businesses and clinics.
Qualification changes by trade. A roof leak is not a new-patient call. Both still need a clear next step.
Home & field services
Leak calls, no-heat jobs, and estimate requests get a real first conversation while the crew is on site.
Clinics & appointment businesses
Administrative front-desk conversations: new or existing patients, visit reason, preferred times, and a handoff when a clinician should decide.
Other service businesses
Any service business where the first conversation decides whether the opportunity is still there tomorrow.
Simple pricing
14-day trial. Starter and Growth are the plans in billing. Limits below are included usage, not a promise of results.
Starter
$79/mo
For a service business answering its first website and phone conversations.
- 1,500 chat messages / mo
- 100 live call minutes / mo
- 10 browser call test minutes / mo
- Lead capture & qualification
- Lead scoring (Hot / Warm / Cold)
- Email notifications
- Dashboard analytics
- Website & phone integration
Most popular
Growth
$149/mo
For a busier team that needs more conversation capacity.
- 20,000 chat messages / mo
- 400 live call minutes / mo
- 20 browser call test minutes / mo
- Everything in Starter
- Advanced analytics
- More detailed lead insights
- Priority support
FAQ
Questions owners ask before they turn it on.
Will the AI invent answers?
It is trained on your website, services, hours, policies, and documents. If a fact is not in that knowledge, it should say so and offer a handoff instead of guessing a price or promise.
Can I take over a conversation?
Yes. You can review every conversation, summary, and lead. When a matter needs a person, Converzaq marks it for human follow-up. The AI works for the owner.
Does it work for clinics?
It can handle administrative front-desk questions: new or existing patient, reason for the enquiry, and preferred times. It does not diagnose, give medical advice, or replace a clinician.
How does it learn my business?
You connect your website and can add services, FAQs, hours, service area, policies, and documents. Phone and website chat use that same knowledge.
Can it book appointments?
It can capture the requested service and time. An appointment is only treated as booked when the booking action is enabled and the confirmation succeeds.
What channels can I connect today?
Website chat and inbound phone are the live channels. SMS, email, Instagram, Facebook, and Google review workflows are not advertised as connected until they are available in your workspace.
FROM THE BLOG
How service businesses handle the first conversation.
How AI front-desk automation works for clinics without replacing clinical judgement
Clinics can automate the administrative first conversation. Diagnosis, treatment, and clinical decisions stay with people.
Read the articleHow Converzaq reduces invented answers by grounding replies in business knowledge
A fluent answer that is wrong costs more than a pause. Grounding means the reply has to come from information you actually provided.
Read the articleHow AI and human handoff work together in Converzaq
The AI handles the first conversation inside the rules you set. A person can take the next step at any point.
Read the articleSee how Converzaq would work for your business.
Train your knowledge, connect website chat and phone, and keep every qualified conversation in one place.
14-day trial · Cancel anytime